Professional Services
HLI professional services: training, mapping, integration, development.
HLI provides a variety of professional services and client support offerings to our clients around the world. Our professional services include:

  • Creating new content offerings for clients
  • Developing mappings from localized content to standard terminologies
  • Providing content design recommendations for clients wanting to create or extend localized terminologies
  • Directing the use of the extensive library of HLI APIs
  • Installing HLI software and content subscriptions
  • Developing customized mapping algorithms
  • Training in the use of the HLI toolkit to create and extend content or maps
  • Working directly with clients to design or develop the integration of LE with client applications


Training Services

HLI provides a set of predefined training classes on installation, support, and use of HLI software and content. HLI can also develop and deliver custom training.

The following training classes are currently available:


  • LE Installation and Support Class
  • LE Content Management and Modeling Class
  • LE Content Update Class
  • LE API Library Training Class


New Terminology Importing and Exporting

HLI professional services can import localized terminology into LE, including analysis of the local content set and development of a recommended content model. The service can also include assistance in creating an LE-compatible import file of the local content set, which can then be downloaded by a client into their LE system.


Mapping Services

HLI can create maps between legacy data and SNOMED CT, ICD-9, ICD-10, LOINC, or other standards. HLI has sophisticated mapping tools and processes for small or large mapping projects, including loading the local client terminology, evaluating probable maps to a standard terminology, finalizing the map, and providing the final version to the client for loading into their LE system. This service is also available to clients who may not have an LE system, but who want HLI expertise in developing a map that can be imported into a legacy system.


Data and Content Analysis

HLI provides professional services to analyze data stored on a client system. This may involve searching free text to identify potential terms to be codified, and can include both clinical and administrative codes. The resulting information can help clients better use data for research, patient safety reporting, or disease surveillance purposes. It can also be used as support for a business case for investment in LE solutions.


LE Integration Support

HLI experts can help integrate LE into a client system to perform searches, navigate content sets, retrieve billable codes, create post-coordinated expressions, leverage established medical specialty or administrative subsets, and more.


Custom API Development

HLI provides consultation in the use of more than 300 HLI APIs. These services can include identifying the best APIs to support specific client use cases; assisting clients to integrate LE into their own applications; and performing a design review of code that client developers have written using the LE APIs.

HLI can help develop client-specific customized applications with the HLI API library. HLI can also help optimize performance through a combination of APIs and through caching of content data.




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