President & CEO, Wolters Kluwer Health, Clinical Solutions
Arvind brings 28 years of general management, process and functional expertise to Wolters Kluwer Health (WKH). Prior to WKH, he spent nearly 11 years at the General Electric Company (GE) during the Jack Welch era, where he held vice president/general manager positions for several business lines at GE Information Services, and senior product management/marketing/strategic planning roles at GE Medical Systems, including positions in the global nuclear medicine/PET modality, service marketing and operations, and strategic planning/market research.
After leaving GE in 1999, Arvind served on the executive management teams of two venture-capital backed technology start-up companies, both of which completed successful exit strategies, including ProVation Medical, where he served as Chief Operating Officer prior to the Wolters Kluwer acquisition in January, 2006.
Since becoming President & CEO of WK Health Clinical Solutions (WKH CS) in 2006, Arvind and the team have grown the business to a significant scale via strong organic growth and acquisitions (UpToDate, Pharmacy OneSource, Lexicomp, Medicom China, Health Language). The WKH CS business is organized into 4 core operating units, the InnoVation Lab, and a strategic planning, business development and commercial programs team:
- Clinical Decision Support (UpToDate)
- Clinical Drug Information (Medi-Span/Lexicomp/Facts & Comparisons/Medicom)
- Clinical Documentation (ProVation Medical)
- Clinical Terminologies & Surveillance (Health Language/Pharmacy OneSource)
Arvind received an “Outstanding Entrepreneur” award from NEA (New Enterprise Associates, a top-tier global venture capital group) for his role in working with the team to build and scale ProVation Medical. He has significant expertise in the areas of clinical software/services, medical content, medical devices, and healthcare supply chain software and services.
Arvind received his BA and MBA degrees from Case Western Reserve University in Cleveland, Ohio. He is married with 2 teenage daughters and lives in Eden Prairie, Minnesota.
Vice President, Finance, Clinical Solutions
Since joining Wolters Kluwer Health in 1997, Mr. Pins has served in multiple capacities, including Director of Accounting for our Professional & Education business unit, Controller of Wolters Kluwer Health and Accounting Manager for Facts & Comparisons. He was named Vice President of Finance in June 2006. During his tenure with our company, Mr. Pins has worked closely with new system integrations and international accounting, among other special projects. In his current role, he oversees the finance divisions of ProVation® Medical, Drug Information and Decision Support. Prior to joining Wolters Kluwer, Mr. Pins served in public accounting for more than seven years. He has a Bachelor of Science degree in accounting from Iowa State University and is a certified CPA.
Denise Basow, MD
Vice President and General Manager, Clinical Decision Support (UpToDate)
Dr. Basow is a primary care physician who has worked at UpToDate since 1996. When she first joined the company, her responsibilities were primarily on the editorial side. She has held the positions of Deputy Editor, Executive Editor and finally Editor-in-Chief, until the acquisition by Wolters Kluwer in 2009, when she became Vice President/General Manager of UpToDate. Dr. Basow received a BA in Chemistry from Duke University, attended medical school at Baylor College of Medicine, and did her internal medicine residency at Johns Hopkins. She practiced primary care for four years before joining UpToDate.
David A. Del Toro
Vice President and General Manager, Clinical Drug Information (Medi-Span, Facts & Comparisons, Lexicomp®)
Mr. Del Toro joined Wolters Kluwer Health in January of 2006 via the ProVation® Medical acquisition. At ProVation, Mr. Del Toro was responsible for the software development team. Post-acquisition he held various positions across the functional areas of product management, product development, content development and customer service. In 2010 he became Vice President/General Manager of Clinical Drug Information for the Clinical Solutions business unit of Wolters Kluwer Health. Before ProVation, Mr. Del Toro was Vice President of Development & Support and Manager-in-Charge for the Roseville, Minnesota office of McKesson. Mr. Del Toro started his health care information systems career twenty-eight years ago with Serving Software, Inc. (now a part of McKesson) and throughout his career he has managed numerous customer support and development areas. Mr. Del Toro has a Bachelor of Arts in Mathematics, Computer Science, and Statistics from the University of Minnesota and a Master of Arts in management from St. Mary’s University of Minnesota.
Vice President and General Manager, Clinical Documentation (ProVation Medical)
Mr. Haldane has more than twenty years experience in marketing technology solutions and served as Vice President of Marketing for Wolters Kluwer Health’s Clinical Solutions Division for two years before assuming the role of Vice President and General Manager of Clinical Documentation. His previous experience includes Director of Business Development for ProVation Medical, Sr. Commercialization Manager for 3M, Global Marketing Manager for Imation, Product Marketing Engineer for Intel and General Manager for PC Solutions.
Early in his career, Mr. Haldane ran an IT services firm delivering solutions to the legal, educational and health care industries, then spent time at Intel focusing on new product development. At 3M, he led the commercialization team that built and launched an RFID-enabled specimen tracking system. Mr. Haldane holds bachelor’s and master’s degrees in marketing and management respectively, and is a certified Six Sigma Black Belt.
Vice President and General Manager, Clinical Terminologies & Surveillance (Pharmacy OneSource & Health Language)
Mr. Barbaro brings twenty years of Healthcare IT and Payer/Managed Care experience in addition to deep general management, strategic planning and operational process expertise. He has spent the past two and a half years at Wolters Kluwer Health Clinical Solutions, initially as a consultant for the Clinical Documentation Operating Unit (ProVation Medical) and most recently as a member of the Wolters Kluwer Health Clinical Solutions strategy and business development team. Prior to his roles at Wolters Kluwer Health Clinical Solutions, Leo spent eight years at WellPoint/Anthem, the nation’s largest healthcare Payer, in multiple senior leadership positions, where he led organizations in the medical expense management, analytics and health benefits products and services areas. Leo began his healthcare career at General Electric, where he spent ten years at the GE Corporate Development (Fairfield, CT) and GE Information Services (Gaithersburg, MD) Divisions. Leo has served on several healthcare standards development committees and presented on ePrescribing and pay-for-performance at national healthcare industry conferences. He is also the past co-chair of the National Committee on Quality Healthcare (NCQHC) Pay-for-Performance task force. Leo holds an MBA from the University of Connecticut.
Linda R. Peitzman, MD
EVP-Clinical Informatics, Clinical Solutions; Chief Medical Officer (CMO), Wolters Kluwer Health
Dr. Peitzman directs clinical strategy and oversees the clinical development and informatics for Clinical Solutions products at Wolters Kluwer. Her experience spans many facets of healthcare, from direct patient care, to physician management, to electronic medical record integration, including a wide range of clinical informatics and content development. Prior to its acquisition by Wolters Kluwer, she served as chief medical officer for ProVation Medical, where she led a team of clinicians and coders who defined and developed medical content for the company’s documentation software applications. Earlier in her career, she was a practicing physician and a medical director with HealthSystem Minnesota/Park Nicollet Clinic, a large, multispecialty integrated care delivery system with hospital facilities and thirty-one clinic locations.
Vice President, Strategy and Business Development, Clinical Solutions
Mr. L’Heureux joined ProVation Medical in July of 1997. Prior to joining ProVation Medical, Mr. L’Heureux was the practice administrator of Minnesota Gastroenterology, where he had P/L responsibility for all operations. Mr. L’Heureux’s seventeen years in healthcare include strong administrative experience in large clinics, including managing multi-site clinics and group practices, engineering sales of facilities and strategic mergers, and working with different managed care models. He is also experienced in the implementation of electronic medical record systems, and has served on several vendor advisory boards and information systems committees. Mr. L’Heureux currently manages several software products and works in the area of business development.
Vice President, Innovation, Clinical Solutions
Mr. Benson co-founded ProVation Medical (formerly cMore Medical Solutions) in 1994. He has been closely involved in most areas of the company’s operations, including Research & Development, Product Management, Sales, Marketing, Business Development and Client Services. This broad exposure to the company’s activities has allowed him to serve as a valuable knowledge resource for others as the organization has grown to 150 employees.
Mr. Benson has a BA in Mathematics and Economics from St. Olaf College (1990), where he graduated magna cum laude and was a member of Phi Beta Kappa. He worked as a consultant at Hewitt Associates in Lincolnshire, IL immediately after college.
Vice President of Commercial Programs, Clinical Solutions
Ms. Palmer has more than eighteen years of experience in sales, marketing and sales operations. She joined Wolters Kluwer Health in 2006 and has progressed through a number of key roles. Most recently, Ms. Palmer served as Senior Director of Sales Operations, managing the sales and technical support teams and leading the training and certification program for the ProVation Medical sales team. Her previous roles within Wolters Kluwer include managing the ProVation Order Sets and Clin-eguide field sales teams. Prior to joining the company, Ms. Palmer spent eight years in senior sales roles with GE Healthcare and Harris Corporation. At GE, she was responsible for market expansion of patient monitoring and cardiology products and at Harris Corporation she led the sales and marketing effort for encrypted wireless devices to military and government operations. She began her career in clinical support at Homes Regional Medical Center in Melbourne, FL. Ms. Palmer earned a BA from the University of Central Florida and an MBA from the Florida Institute of Technology.